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Policy
and Procedures Handbook
This comprehensive, 325-page handbook covers over 150 safe
deposit topics including: state specific safe deposit
regulations, deceased renters, past due boxes, unclaimed
property, contracts, forms, vault maintenance and many other
comprehensive daily procedures needed to properly run your
safe deposit department. |
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USA PATRIOT Act Compliance
Manual
This timely 85-page compliance manual answers the “Most
Frequently Asked” safe deposit Patriot Act compliance
questions. It provides sample procedures that will help
financial institutions avoid large non-compliance fines and
penalties. It also covers reporting requirements for
suspicious activity, many reportable “SAR” safe deposit
transaction examples, record retention, identification disclosure
notices, adding signers to new and existing contracts and
many other compliance issues. |
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Audit Compliance
Manual
This unique 90-page manual provides over
300 thought provoking audit questions and a very clear and
concise system to address all safe deposit audit concerns.
It also provides management reporting forms for safe deposit
income, expenses, contracts, operating procedures, access
guidelines, security, pricing and much more. |
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Box Relocation or Facility Closing
Manual
I f your
financial institution has never moved or closed a safe
deposit vault location, this comprehensive, step-by-step
manual is a must. It provides clear and concise answers to
the many questions that must be addressed before any boxes
are relocated or closed. The publication includes sample
renter notification letters, bid specifications, security
procedures, insurance requirements and a very detailed list
of “Chain of Custody” recommendations. |
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Disaster Recovery
Manual
When a financial institution’s safe deposit vault and boxes
are damaged by a hurricane, fire, tornado, earthquake or a
plumbing disaster, a written disaster recovery plan is
essential. Without this plan it will be very difficult to
limit the institution’s legal exposure. This manual includes
sample notification letters, liability disclaimers,
procedures for handling box content removal and replacement,
vault access, insurance and security requirements and the most important issue; establishing adequate
“health precautions” for all employees and box renters.
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Self-Service Boxes - The “Pros & Cons” Manual
Before an institution makes a decision to offer self-service
boxes, careful research and analysis must be performed. This
comprehensive manual provides answers to the many questions
that must be addressed before the service is implemented. The manual covers
vital issues such as insurance,
security, marketing, contracts and advertising. It also
includes all the pros and cons of offering
self-service or self-entry boxes. |
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