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Manuals

 
 

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Policy and Procedures Handbook

This comprehensive, 325-page handbook covers over 150 safe deposit topics including: state specific safe deposit regulations, deceased renters, past due boxes, unclaimed property, contracts, forms, vault maintenance and many other comprehensive daily procedures needed to properly run your safe deposit department.

 

Policy and Procedure Handbook

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USA PATRIOT Act Compliance Manual

 

This timely 85-page compliance manual answers the “Most Frequently Asked” safe deposit Patriot Act compliance questions. It provides sample procedures that will help financial institutions avoid large non-compliance fines and penalties. It also covers reporting requirements for suspicious activity, many reportable “SAR” safe deposit transaction examples, record retention, identification disclosure notices, adding signers to new and existing contracts and many other compliance issues.

  USA Patriot Act Manual

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Audit Compliance Manual

This unique 90-page manual provides over 300 thought provoking audit questions and a very clear and concise system to address all safe deposit audit concerns. It also provides management reporting forms for safe deposit income, expenses, contracts, operating procedures, access guidelines, security, pricing and much more.

 

Audit Compliance Manual

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Box Relocation or Facility Closing Manual

If your financial institution has never moved or closed a safe deposit vault location, this comprehensive, step-by-step manual is a must. It provides clear and concise answers to the many questions that must be addressed before any boxes are relocated or closed. The publication includes sample renter notification letters, bid specifications, security procedures, insurance requirements and a very detailed list of “Chain of Custody” recommendations.

  Box Relocation/Facility Closing Manual

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Disaster Recovery Manual

 

When a financial institution’s safe deposit vault and boxes are damaged by a hurricane, fire, tornado, earthquake or a plumbing disaster, a written disaster recovery plan is essential. Without this plan it will be very difficult to limit the institution’s legal exposure. This manual includes sample notification letters, liability disclaimers, procedures for handling box content removal and replacement, vault access, insurance and security requirements and the most important issue; establishing adequate “health precautions” for all employees and box renters.

  Disaster Recovery Manual

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Self-Service Boxes - The “Pros & Cons” Manual

Before an institution makes a decision to offer self-service boxes, careful research and analysis must be performed. This comprehensive manual provides answers to the many questions that must be addressed before the service is implemented. The manual covers vital issues such as insurance, security, marketing, contracts and advertising. It also includes all the pros and cons of offering self-service or self-entry boxes.

  Self-Service Boxes - "The Pros and Cons" Manual

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